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5

4

I will always take my car back there.

5

Recently I purchased a set of tires for my pickup truck from Jack Jr’s. One of their technicians suggested I purchase the Sailun TerraMax AT. Glad I followed his advice. The tires are quiet and have a comfortable ride. In addition, the balancing and alignment are perfect. Nice to know there are still folks around that provide quality products, backed up with excellent customer service. Jack, Jr’s is the best in Franklin.

5

Great customer service and service. My go to place for all my car stuff.. Will recommend to everyone.

5

On time work. Pleasant staff

5

Always a great experience!

5

First time using jack jrs on account of a referral and I was not disappointed! Friendly, knowledgeable, and speedy service :)

5

I LOVE Jack Jr. Towing& Auto Repair!!!!! I have multiple vehicles of all ages and makes. I have had nothing but excellent, honest, and thorough service from them. The employees and owners have gone above and beyond to make sure I am driving vehicles that are safe. Thank you all!!!!

5

Awesome people to deal with. They do good work at a good price. The thing that impressed me the most is that they called me a few weeks after doing the work just to check if everything was still going well with my vehicle. Never had any professional mechanic to do that before. Great experience.

5

I was originally told that the work which was scheduled would more than likely take all day and cost around $1,800.00 ...as it involved the possibility of replacing both exhaust manifolds and a metal EGR line in order to fix an exhaust leak before it would pass inspection (i had decided to go ahead and replace both manifolds since i believed that one would be neccessary, given the truck has 225,000 on the odometer) However, i was informed a couple of hours later that the mechanic managed to get the metal line loose, and did not need replacement manifolds, the leak was fixed and the truck now has an inspection sticker. I am driving it daily, and have turned in the rental vehicle that was costing me 300.00/week after being involved in an accident 2 years ago...long story.The manifolds will probably be replaced when the engine gets replaced later. I say all of that to say this, i am very grateful for the honesty of the employees at Jack Juniors towing in Franklin Virginia, they could have done what sooo many do out there in the world, and take my money when it wasn't really necessary, but they chose to be honest and have a sense of integrity...something that is becoming more and more rare in todays world. I will be returning to them in the future for more work to be done. Considering that i work 70-90 hours a week, to find an honest shop and mechanic is a blessing indeed for which i am very grateful.